Privacy Policy

At House Hotel Group, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.

  1. Information Collection: We collect personal information such as name, contact details, payment information, and preferences when you make a reservation or interact with our website or customer service representatives.
  2. Use of Information:
    • We use the information provided to process reservations, manage accounts, and provide personalized services.
    • Your data may also be used to improve our services, tailor recommendations, and communicate with you about promotions and offers.
    • We do not sell, rent, or lease your personal information to third parties for marketing purposes.
  3. Data Security:
    • We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
    • Your payment information is encrypted using secure socket layer technology (SSL) and stored securely.
  4. Cookies and Tracking Technologies:
    • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
    • You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.
  5. Third-Party Links:
    • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites.
  6. Your Rights:
    • You have the right to access, correct, or delete your personal information held by us. You may also opt-out of marketing communications at any time.
    • To exercise your rights or inquire about our Privacy Policy, please contact us using the information provided below.
  7. Changes to Privacy Policy:
    • We reserve the right to update this Privacy Policy periodically. Any changes will be reflected on our website, and your continued use of our services constitutes acceptance of the updated policy.
  8. Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us.